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Spaceti
Case Study
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Tandem

Tandem Diabetes Care – A Reliable Source of Truth for Hybrid Workplace Occupancy
Explore how Spaceti helps Tandem Diabetes Care replace manual headcounts and fragmented data sources with desk-level occupancy intelligence — establishing a single, trusted view of how space is actually used across their San Diego headquarters.
Industry
Medical Devices & Healthcare Technology
Country
United States
Company type
Corporate
In this case study
"We were making space decisions based on a patchwork of badge data, manual counts, and assumptions — and none of it held up under scrutiny. Spaceti gave us actual usage data we could stand behind, both internally and with our landlord."
Nichole Alvarado (Aguinaga)

MANAGER, SPACE PLANNING & CORPORATE SERVICES, Tandem Diabetes Care

Project objectives

01.
Establish a reliable source of truth for workplace occupancy

Replace manual bed checks, badge swipes, elevator data, and desk booking reports with objective, sensor-based evidence of how nearly 500 seats across four floors are actually being used.

02.
Support workplace policy decisions with credible data

Give leadership the evidence base needed to revisit hybrid policies — including assigned seating and on-site attendance expectations — grounded in real usage patterns rather than disputed proxies.

03.
Deliver transparent reporting for internal and external stakeholders

Provide facilities, department leaders, executive leadership, and the building landlord with consistent, defensible occupancy insights, including the quarterly reporting required by the lease.

04.
Build a foundation for AI-driven workplace intelligence

Move beyond manual reporting by enabling natural-language analytics, unified floor maps, and a workplace platform that scales as sensor coverage expands from bookable desks to assigned seating.

Results of the cooperation

Spaceti partnered with Tandem Diabetes Care to bring data-driven decision-making to a hybrid headquarters where assigned seating, departmental space requests, and actual attendance had drifted out of alignment. With nearly 500 seats and daily on-site attendance closer to 200 employees, the facilities team needed a credible way to understand real usage — one that didn't depend on manual counts, badge data, or desk booking reports that only captured a fraction of the picture.

Today, Spaceti is deployed across three floors of Tandem's San Diego HQ, starting with bookable desks and on a roadmap to expand to assigned seating. Desk-level occupancy sensors now provide an objective source of truth, paired with workplace analytics, space planning tools, visitor management, and AI-powered insights that allow the facilities team to query workplace data in natural language instead of building manual reports.

Early findings have already challenged internal assumptions about which floors and zones are underused, giving Tandem the confidence to revisit hybrid policies and approach space allocation conversations — with department heads, leadership, and real estate partners — on a stronger evidentiary footing. As sensor coverage and historical data continue to grow, Tandem expects the platform to support increasingly precise decisions about desk assignment, space allocation, and workplace investment.

Key features

Desk-level occupancy sensors

Space planning

Workplace analytics

AI-powered workplace insights

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